{"id":67,"date":"2015-09-23T09:44:31","date_gmt":"2015-09-23T09:44:31","guid":{"rendered":"http:\/\/import.getbowtied.com\/shopkeeper-v1.1\/?page_id=67"},"modified":"2025-03-13T20:31:30","modified_gmt":"2025-03-13T19:31:30","slug":"faq","status":"publish","type":"page","link":"https:\/\/www.teddypost.fi\/faq\/","title":{"rendered":"UKK"},"content":{"rendered":"\t<div id=\"text-2417583051\" class=\"text\">\n\t\t\n\n<h1>Usein kysytyt kysymykset<\/h1>\n\n\t\t\n<style>\n#text-2417583051 {\n  text-align: center;\n}\n<\/style>\n\t<\/div>\n\t\n\t<div id=\"gap-79563514\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-79563514 {\n  padding-top: 20px;\n}\n<\/style>\n\t<\/div>\n\t<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-1 wp-block-columns-is-layout-flex\"><div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><figure class=\"wp-block-image size-medium is-style-default\"><img loading=\"lazy\" decoding=\"async\" width=\"400\" height=\"400\" src=\"https:\/\/www.teddypost.se\/wp-content\/uploads\/2023\/04\/Bernard-Dennis-Bukowski-400x400.webp\" alt=\"\" class=\"wp-image-55767\" srcset=\"https:\/\/www.teddypost.fi\/wp-content\/uploads\/sites\/10\/2023\/04\/Bernard-Dennis-Bukowski-400x400.webp 400w, https:\/\/www.teddypost.fi\/wp-content\/uploads\/sites\/10\/2023\/04\/Bernard-Dennis-Bukowski-100x100.webp 100w, https:\/\/www.teddypost.fi\/wp-content\/uploads\/sites\/10\/2023\/04\/Bernard-Dennis-Bukowski-300x300.webp 300w, https:\/\/www.teddypost.fi\/wp-content\/uploads\/sites\/10\/2023\/04\/Bernard-Dennis-Bukowski-500x500.webp 500w, https:\/\/www.teddypost.fi\/wp-content\/uploads\/sites\/10\/2023\/04\/Bernard-Dennis-Bukowski-768x768.webp 768w, https:\/\/www.teddypost.fi\/wp-content\/uploads\/sites\/10\/2023\/04\/Bernard-Dennis-Bukowski-200x200.webp 200w, https:\/\/www.teddypost.fi\/wp-content\/uploads\/sites\/10\/2023\/04\/Bernard-Dennis-Bukowski-32x32.webp 32w, https:\/\/www.teddypost.fi\/wp-content\/uploads\/sites\/10\/2023\/04\/Bernard-Dennis-Bukowski.webp 800w\" sizes=\"auto, (max-width: 400px) 100vw, 400px\" \/><\/figure><\/div>\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><div class=\"schema-faq wp-block-yoast-faq-block\"><div class=\"schema-faq-section\" id=\"faq-question-1681915028867\"><strong class=\"schema-faq-question\"><strong><strong>Voinko muuttaa tilaustani?<\/strong><\/strong><\/strong> <p class=\"schema-faq-answer\">Kyll\u00e4, ehdottomasti! Jos huomaat tehneesi virheen tai haluat muuttaa tilauksesi tietoja, ota meihin yhteytt\u00e4. Valitettavasti muutoksia ei voida tehd\u00e4, jos tuotanto on jo aloitettu tai tilauksesi on l\u00e4hetetty. L\u00e4het\u00e4th\u00e4n viestisi siis mahdollisimman pian.<\/p> <\/div> <div class=\"schema-faq-section\" id=\"faq-question-1681916176710\"><strong class=\"schema-faq-question\"><strong>Kuinka kauan henkil\u00f6kohtaisten lahjojen toimitus kest\u00e4\u00e4?<\/strong><\/strong> <p class=\"schema-faq-answer\">N\u00e4et tarkan toimitusajan kassalla, jossa maksat tilauksesi. Voit lukea lis\u00e4\u00e4 toimitusajoista t\u00e4\u00e4lt\u00e4.<strong> LINK<\/strong><\/p> <\/div> <div class=\"schema-faq-section\" id=\"faq-question-1681916265029\"><strong class=\"schema-faq-question\"><strong>Voinko palauttaa personoituja tuotteita?<\/strong><\/strong> <p class=\"schema-faq-answer\">Valitettavasti henkil\u00f6kohtaisia lahjoja, joissa on kirjailtu nimi\/teksti, ei voi palauttaa. Tavalliset tuotteet, joissa ei ole nimikirjontaa, voidaan palauttaa 14 p\u00e4iv\u00e4n kuluessa tuotteen vastaanottamisesta. Ota yhteytt\u00e4, niin l\u00e4het\u00e4mme sinulle palautuslipukkeen. Palautusmaksu voidaan lis\u00e4t\u00e4 tuotteen koosta riippuen.<\/p> <\/div> <div class=\"schema-faq-section\" id=\"faq-question-1681916311821\"><strong class=\"schema-faq-question\"><strong>En ole saanut tilausvahvistusta?\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/strong><\/strong> <p class=\"schema-faq-answer\">L\u00e4het\u00e4mme tilausvahvistuksen aina heti tilauksen j\u00e4lkeen. Jos et ole saanut vahvistusta, tarkista roskapostikansiosi.\u00a0\u00a0<br\/>Jos ep\u00e4ilet antaneesi v\u00e4\u00e4r\u00e4n s\u00e4hk\u00f6postiosoitteen tilausta tehdess\u00e4si, l\u00e4het\u00e4 meille viesti, niin p\u00e4ivit\u00e4mme osoitteen ja l\u00e4het\u00e4mme uuden vahvistuksen.<\/p> <\/div> <div class=\"schema-faq-section\" id=\"faq-question-1681916339388\"><strong class=\"schema-faq-question\"><strong>Voinko seurata pakettiani?<\/strong><\/strong> <p class=\"schema-faq-answer\">Kyll\u00e4, kaikki pakettimme ovat seurattavissa. Saat meilt\u00e4 aina viestin heti, kun pakettisi on l\u00e4hetetty. Jos et ole saanut t\u00e4t\u00e4 viesti\u00e4, tarkista roskapostikansiosi. Kaikkia paketteja seurataan riippumatta siit\u00e4, l\u00e4hetet\u00e4\u00e4nk\u00f6 ne l\u00e4himp\u00e4\u00e4n noutopaikkaan vai suoraan vastaanottajan postilaatikkoon.<br\/>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<br\/>Meilt\u00e4 l\u00e4hetetyss\u00e4 viestiss\u00e4 on linkki, josta voit seurata pakettiasi. Napsauta linkki\u00e4 n\u00e4hd\u00e4ksesi pakettisi. Napsauta sitten paketin numeroa ja sinut ohjataan Postnordin verkkosivustolle, jossa n\u00e4et pakettisi tilan.\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/p> <\/div> <\/div><\/div>\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><div class=\"schema-faq wp-block-yoast-faq-block\"><div class=\"schema-faq-section\" id=\"faq-question-1681914994854\"><strong class=\"schema-faq-question\"><strong>Onko turvallista tehd\u00e4 ostoksia Teddypostin kautta?\u00a0<\/strong><\/strong> <p class=\"schema-faq-answer\">Kyll\u00e4, se on eritt\u00e4in turvallista. Emme k\u00e4sittele maksuja itse, joten emme koskaan tallenna maksutietojasi. K\u00e4yt\u00e4mme Klarnaa kumppanina. Haluamme my\u00f6s suojata henkil\u00f6tietojasi ja yll\u00e4pit\u00e4\u00e4 korkeaa turvallisuustasoa.<\/p> <\/div> <div class=\"schema-faq-section\" id=\"faq-question-1681916636789\"><strong class=\"schema-faq-question\"><strong>Saanko tilausvahvistuksen s\u00e4hk\u00f6postiini?<\/strong><\/strong> <p class=\"schema-faq-answer\">Tilauksesi j\u00e4lkeen saat meilt\u00e4 s\u00e4hk\u00f6postin, jossa on tilausvahvistus, joka on kuittisi tilauksestasi. Jos et saanut t\u00e4t\u00e4 vahvistusta, tarkista roskapostikansiosi. Muussa tapauksessa voit ottaa meihin yhteytt\u00e4 ja l\u00e4het\u00e4mme sinulle uuden s\u00e4hk\u00f6postin.<\/p> <\/div> <div class=\"schema-faq-section\" id=\"faq-question-1681916656292\"><strong class=\"schema-faq-question\"><strong>Ovatko Teddypostin tuotteet lapsiturvallisia?<\/strong><\/strong> <p class=\"schema-faq-answer\">Kyll\u00e4, Teddypost asettaa turvallisuuden etusijalle. T\u00e4m\u00e4 tarkoittaa, ett\u00e4 kaikki lelut ovat CE-merkittyj\u00e4. Kaikki tuotteet ovat tulenkest\u00e4vi\u00e4 eiv\u00e4tk\u00e4 ne sis\u00e4ll\u00e4 myrkyllisi\u00e4 aineita.<\/p> <\/div> <div class=\"schema-faq-section\" id=\"faq-question-1681930122712\"><strong class=\"schema-faq-question\">Mit\u00e4 voi antaa henkil\u00f6kohtaisena risti\u00e4islahjana?<\/strong> <p class=\"schema-faq-answer\">Esimerkkej\u00e4 lahjaideoista:\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<br\/>Henkil\u00f6kohtainen  kylpytakki\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<br\/>Pyyhe nimell\u00e4\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<br\/>Pehmolelu omalla tekstill\u00e4\u00a0<br\/>Kylpyviitta nimell\u00e4<br\/><br\/><\/p> <\/div> <\/div><\/div><\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"bwfblock_default_font":"","_trash_the_other_posts":false,"editor_notices":[],"footnotes":""},"class_list":["post-67","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v23.7 (Yoast SEO v24.6) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>UKK | Teddypost.fi<\/title>\n<meta name=\"description\" content=\"This is the page for common questions and answers regarding your order. 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Jos huomaat tehneesi virheen tai haluat muuttaa tilauksesi tietoja, ota meihin yhteytt\u00e4. Valitettavasti muutoksia ei voida tehd\u00e4, jos tuotanto on jo aloitettu tai tilauksesi on l\u00e4hetetty. L\u00e4het\u00e4th\u00e4n viestisi siis mahdollisimman pian.\",\"inLanguage\":\"fi\"},\"inLanguage\":\"fi\"},{\"@type\":\"Question\",\"@id\":\"https:\/\/www.teddypost.fi\/faq\/#faq-question-1681916176710\",\"position\":2,\"url\":\"https:\/\/www.teddypost.fi\/faq\/#faq-question-1681916176710\",\"name\":\"u003cstrongu003eKuinka kauan henkil\u00f6kohtaisten lahjojen toimitus kest\u00e4\u00e4?u003c\/strongu003e\",\"answerCount\":1,\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"N\u00e4et tarkan toimitusajan kassalla, jossa maksat tilauksesi. Voit lukea lis\u00e4\u00e4 toimitusajoista t\u00e4\u00e4lt\u00e4.u003cstrongu003e LINKu003c\/strongu003e\",\"inLanguage\":\"fi\"},\"inLanguage\":\"fi\"},{\"@type\":\"Question\",\"@id\":\"https:\/\/www.teddypost.fi\/faq\/#faq-question-1681916265029\",\"position\":3,\"url\":\"https:\/\/www.teddypost.fi\/faq\/#faq-question-1681916265029\",\"name\":\"u003cstrongu003eVoinko palauttaa personoituja tuotteita?u003c\/strongu003e\",\"answerCount\":1,\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Valitettavasti henkil\u00f6kohtaisia lahjoja, joissa on kirjailtu nimi\/teksti, ei voi palauttaa. Tavalliset tuotteet, joissa ei ole nimikirjontaa, voidaan palauttaa 14 p\u00e4iv\u00e4n kuluessa tuotteen vastaanottamisesta. Ota yhteytt\u00e4, niin l\u00e4het\u00e4mme sinulle palautuslipukkeen. Palautusmaksu voidaan lis\u00e4t\u00e4 tuotteen koosta riippuen.\",\"inLanguage\":\"fi\"},\"inLanguage\":\"fi\"},{\"@type\":\"Question\",\"@id\":\"https:\/\/www.teddypost.fi\/faq\/#faq-question-1681916311821\",\"position\":4,\"url\":\"https:\/\/www.teddypost.fi\/faq\/#faq-question-1681916311821\",\"name\":\"u003cstrongu003eEn ole saanut tilausvahvistusta?\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0u003c\/strongu003e\",\"answerCount\":1,\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"L\u00e4het\u00e4mme tilausvahvistuksen aina heti tilauksen j\u00e4lkeen. Jos et ole saanut vahvistusta, tarkista roskapostikansiosi.\u00a0\u00a0u003cbr\/u003eJos ep\u00e4ilet antaneesi v\u00e4\u00e4r\u00e4n s\u00e4hk\u00f6postiosoitteen tilausta tehdess\u00e4si, l\u00e4het\u00e4 meille viesti, niin p\u00e4ivit\u00e4mme osoitteen ja l\u00e4het\u00e4mme uuden vahvistuksen.\",\"inLanguage\":\"fi\"},\"inLanguage\":\"fi\"},{\"@type\":\"Question\",\"@id\":\"https:\/\/www.teddypost.fi\/faq\/#faq-question-1681916339388\",\"position\":5,\"url\":\"https:\/\/www.teddypost.fi\/faq\/#faq-question-1681916339388\",\"name\":\"Voinko seurata pakettiani?\",\"answerCount\":1,\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Kyll\u00e4, kaikki pakettimme ovat seurattavissa. Saat meilt\u00e4 aina viestin heti, kun pakettisi on l\u00e4hetetty. Jos et ole saanut t\u00e4t\u00e4 viesti\u00e4, tarkista roskapostikansiosi. 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